Terms of service

Terms of Service

Last Updated: 09/08/2024

Welcome to Kilos! These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website (the "Site") and purchasing from us, you agree to these Terms. Please read them carefully before placing any orders.

1. General Conditions

  • By using this Site, you represent that you are at least the age of majority in your state or province of residence.
  • We reserve the right to refuse service to anyone, for any reason, at any time.
  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or our products without express written permission from us.

2. Products and Services

  • All products are subject to availability. We reserve the right to limit the quantities of any products we offer.
  • We make every effort to display the colors and images of our products accurately. However, we cannot guarantee that your device’s display of any color will be accurate.
  • We reserve the right to discontinue any product at any time.

3. Pricing and Payment

  • All prices are listed in USD and are subject to change depending on the country of the shipping address.
  • We accept payments through Visa, MasterCard, PayPal, and Apple Pay.
  • All transactions on our Site are secured using industry-standard encryption.

4. Shipping and Delivery

  • Shipping times are estimates and may vary. We are not responsible for delays caused by shipping carriers or events beyond our control.
  • You are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided by the customer.

5. Returns and Refunds

  • Our return and refund policy can be found under "Return Policy" at the bottom of the website
  • Items must meet our return conditions to qualify for a refund or exchange.

6. Accuracy of Billing Information

  • We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
  • In the event that we make a change to or cancel an order, we may attempt to notify you via the email or phone number provided at the time the order was made.

7. Intellectual Property

  • All content on this Site, including text, graphics, logos, images, and product designs, is the property of Kilos and is protected by intellectual property laws.
  • You may not use any content from our Site without our express written consent.

8. User Comments and Submissions

  • If you submit any comments, reviews, or feedback (collectively "Comments"), you agree that we may use, edit, and share these Comments without restriction.
  • You are responsible for ensuring that any Comments you post do not violate any rights of third parties, including copyright, trademark, or privacy rights.

9. Prohibited Uses

In addition to other prohibitions outlined in these Terms, you are prohibited from using the Site or its content:

  • For any unlawful purpose.
  • To solicit others to perform or participate in unlawful acts.
  • To violate any local, international, federal, or state regulations.
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
  • To upload or transmit viruses or any other malicious code that may affect the functionality of the Site.

10. Limitation of Liability

  • Kilos shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our Site or products.
  • In no case shall Kilos, our directors, employees, affiliates, or service providers be liable for any claim exceeding the amount paid for the product purchased.

11. Indemnification

You agree to indemnify and hold harmless Kilos and its affiliates, partners, and employees from any claims, damages, or expenses arising out of your breach of these Terms or your violation of any law or the rights of a third party.

12. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of California, United States.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. It is your responsibility to check this page periodically for changes. Your continued use of the Site after any changes constitutes acceptance of those changes.

14. Contact Information

For any questions regarding these Terms, please contact us at kiloscontact5@gmail.com.